Thank you for your interest in applying to TU Group. This position has been filled. To view other available positions at TU Group, click here.

TU Group is the parent company of Travel Underwriters and OneWorld Assist.

For over 45 years, Travel Underwriters has insured millions of travellers and become one of Canada’s leading travel insurance providers. Through our distribution partners we specialize exclusively in travel insurance and protect travellers against unexpected accidents or illnesses away from home.

Our assistance company, OneWorld Assist, provides superior customer care and claims solutions. From our call centre to in-house claims department, we provide a one-stop shop for our partners and their clients.

At TU Group, we are a market-driven, operationally aligned, team of specialized experts. As the obvious choice for travel insurance, we understand what our markets value and organize ourselves to most effectively deliver that value.

As a growing, viable and successful organization, we are currently looking for a Sales Coordinator and Account Management Representative to join our team.

You are a highly motivated, energetic self-starter who is committed to making a difference in everything you do. You have developed a reputation for your exceptional organizational skills and your ability to manage multiple priorities. Your communication skills are second to none. You are driven to meet deadlines, and you flourish in a results-oriented environment.

If this is you and you want to make a difference in a company that values commitment, then we want to hear from you.

The successful candidate will be responsible for the following:

• Supports the day-to-day needs of the Sales Team and contributes to the team’s over-all success by ensuring that communication is consistent and service standards are met.
• Organizes and coordinates both broker training seminars, broker trade shows and other events for the Sales Team.
• Sets up new contracts in the database; monitors and follows up on missing information when required.
• Professionally represents TU Group to partners, customers, suppliers, and others over the phone and in person.
• Provides office support such as being the first point of contact for the office’s clients, organizing office supplies and coordinating mail pickup.

• Completion of 1-2 years’ post-secondary education (business or travel and tourism related studies) preferred.
• Strong organizational skills and the ability to manage multiple competing priorities.
• Excellent written and verbal English skills, ability to speak French is preferred.
• Must be results-oriented with the ability to learn quickly and work independently.
• Strong customer service skills and focus.
• Excellent computer skills with MS Office Suite, databases, internet, and Lotus Notes.
• Team player with demonstrated initiative.
• Detailed knowledge of TU’s and competitors’ products an asset.
• Ability to speak multiple languages is an asset.

At TU Group, we are:

Purposeful – we understand; we plan; and then we execute.

Achievement Oriented – we view targets as minimums. Results matter and we work to succeed.

Cohesive – we work towards common goals and respect each other’s roles, responsibilities and expertise.

Evolutionary – we look for opportunity in change. Success is measured by our ability to learn, adapt and be innovative.

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